Neuroaffirming Disability Support & Allied Health Services

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Geelong, Bellarine, Wyndham, Ballarat

Pssst…. Want to stretch your therapy budget even further? Click the calculator to see how many extra hours a Therapy Assistant could give you.

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Supporting all ages & stages

Services Provided by First Step Support Services, Disability & Allied Health, Geelong, Ballarat, Bellarine, Wyndham
Services Provided by First Step Support Services, Disability & Allied Health, Geelong, Ballarat, Bellarine, Wyndham
Services Provided by First Step Support Services, Disability & Allied Health, Geelong, Ballarat, Bellarine, Wyndham
Child in blue pajamas smiling on the floor next to wrapped chocolate eggs.

“As a child, I wholeheartedly believed I was the only one born ‘different’ and ‘weird’. I came to learn I just hadn’t found my place yet in a world that felt really scary.”

-Shay Cole, Director

What People Have To Say About FSSS

  • “Can I just say how amazing Abbie is with V. I asked last week to work on hygiene and organisation as this is an OT goal and an NDIS goal. She walked in, took control of the situation and gave me a rest. I actually felt the benefit! Thankyou thankyou thankyou Abbie! Don’t let Abbie go anywhere.”

  • “I love watching how brutal K’s humour is and Jaime just rolls with it and the laughter cannot be contained, I couldn’t put a price on it. I absolutely love having Jaime around. Even when K needs a break and returns to see Jaime is still here, its definitely growing the relationship."

  • “I have found Shay to be such a caring individual, passionate about supporting people who are neurodivergent. As a person with her own lived experience, her offering is so needed. Shay is passionate, courageous and deeply kind and I cannot recommend her services highly enough. She is a true good egg. If you are Autistic or ADHD or are neurodivergent in any way, don’t walk towards her…. run towards her.”

  • “My son warmed to her so quickly which very rarely happens! While he was getting used to having Courtney around I asked her to to a tidy in his room. She did such a beautiful job, I kept going back in to look at it. I think Mondays might be my new favourite day.”

  • "Literally I was just about to say, I can honestly tell you have been picky in the BEST way. These girls (I've met B's too) have so much love and heart for their little people. I am just sooooo happy I'm in this little bliss bubble too!"

  • "I feel so much better too, and being more empowered I guess with being neurodivergent. Don’t ever accept her resignation! Last week she did a quick clean of the fridge and everyday I open it I’m reminded how much something so little can mean to me as a busy mum.”

  • “I had Megan for my regular shift today and I just wanted to say how appreciative I am to have such an amazing support worker. I was having a bad mental health day today and the empathy, compassion, and professional caring support she showed was amazing and made my day so much better. I truly am so grateful.”

  • "She really is such a beautiful person. I'm really enjoying her company. She took me to the beach yesterday. I've been wanting to go for so long but never had the means to get there. It was so beautiful."

Let’s talk about “scripts” — those repeated phrases, lines from shows, or familiar sayings that some people use in conversation. For many autistic and neurodivergent people, scripts are not a “bad habit” — t
Cheers to you on your special day, Leah! 🥳 Your warmth, positivity, and dedication bring so much light to those around you. We’re grateful for the care and energy you bring to the team every single day. 💛 We hope your birthday is filled with
These aren't "nice-to-haves." They're everyday essentials that help regulate nervous systems, support executive functioning, reduce anxiety, and — let’s be real — make work actually work for neurodivergent people. And her
Wishing the happiest of birthdays to our wonderful, Ollie! 🌟 Your compassion, dedication, and bright spirit bring so much positivity to everyone you work with. 💙 We hope your special day is full of joy, laughter, and a well-deserved celebration. Th
Meltdowns and tantrums might look similar on the surface — but they’re very different. Knowing the difference helps us respond with compassion, not correction. 👉 A tantrum is goal-driven. It usually happens when a child wants something
Today we celebrate one of our amazing support workers, Billy! 💙 Your kindness, dedication, and positive energy make such a difference in the lives of the people you support and the whole team. We’re so lucky to have you as part of our family,
“Why should we talk to kids about disability?” Because kids are watching, learning, and asking. And when we answer their questions with openness and honesty, we raise humans who are inclusive, compassionate, and respectful. Talking abou
They’re the first friends, the fiercest protectors, the quiet champions. Siblings often play a beautiful, behind-the-scenes role in the support journey — walking alongside their loved ones through every milestone, meltdown, and magical m