Meet The Team

These are the humans who make the magic happen. The planners, the problem solvers, the calm nervous systems, the ones who remember your dog’s name and your favourite sensory snack. Skilled, regulated, and deeply committed to doing this work properly.

Shay Cole
Founder & Director

Lindsey Smeaton
Operations Coordinator - Support Work

Teah Di Domenico
Operations Coordinator - Allied Health

Kitchie Pantilo
Administration & Social Media Manager

Tayla Maranda
Accounts & Finance Manager

Zuzu Cole
Sup ‘paw’ t Assistant

Support Workers - Geelong

Megan H

Evie R

Catelyn A

Alicia T

Matisse U

Amelia T

Zoe B

Leah M

Caitlyn M

Alex C

Abbey F

Grace M

Evie B

Kasey P

Skye F

Mikayla T

Support Workers - West Melbourne

Jaime N-C

Tahlia E

Kelly K

Angel P

Mikala M

Beck C

Jasmine M

Rani B

Kristina M

Jasmine A

Chloe L

Claira H

Allied Health - Geelong & Wyndham

Sophie A
Therapy Assistant

Izzy H
Therapy Assistant

Molly R
Therapy Assistant

Maddie T
Therapy Assistant

What People Have to say about FSSS

  • “Can I just say how amazing Abbie is with V. I asked last week to work on hygiene and organisation as this is an OT goal and an NDIS goal. She walked in, took control of the situation and gave me a rest. I actually felt the benefit! Thankyou thankyou thankyou Abbie! Don’t let Abbie go anywhere.”

  • “I love watching how brutal K’s humour is and Jaime just rolls with it and the laughter cannot be contained, I couldn’t put a price on it. I absolutely love having Jaime around. Even when K needs a break and returns to see Jaime is still here, its definitely growing the relationship."

  • “I have found Shay to be such a caring individual, passionate about supporting people who are neurodivergent. As a person with her own lived experience, her offering is so needed. Shay is passionate, courageous and deeply kind and I cannot recommend her services highly enough. She is a true good egg. If you are Autistic or ADHD or are neurodivergent in any way, don’t walk towards her…. run towards her.”

  • “My son warmed to her so quickly which very rarely happens! While he was getting used to having Courtney around I asked her to to a tidy in his room. She did such a beautiful job, I kept going back in to look at it. I think Mondays might be my new favourite day.”

  • "Literally I was just about to say, I can honestly tell you have been picky in the BEST way. These girls (I've met B's too) have so much love and heart for their little people. I am just sooooo happy I'm in this little bliss bubble too!"

  • "I feel so much better too, and being more empowered I guess with being neurodivergent. Don’t ever accept her resignation! Last week she did a quick clean of the fridge and everyday I open it I’m reminded how much something so little can mean to me as a busy mum.”

  • “I had Megan for my regular shift today and I just wanted to say how appreciative I am to have such an amazing support worker. I was having a bad mental health day today and the empathy, compassion, and professional caring support she showed was amazing and made my day so much better. I truly am so grateful.”

  • "She really is such a beautiful person. I'm really enjoying her company. She took me to the beach yesterday. I've been wanting to go for so long but never had the means to get there. It was so beautiful."