Jelaiza is a highly experienced virtual assistant and creative with a background spanning social media management, graphic design, content creation, and digital marketing. Based in the Philippines, she has spent years working with Australian and international clients across a diverse range of industries, bringing creativity, consistency, and a sharp eye for design to every project.

With certified expertise in social media marketing and management, and hands-on experience in Canva, Meta Business Suite, and content scheduling platforms, Jelaiza brings First Step’s social media presence to life - creating warm, engaging content that truly reflects who we are and the community we serve.

When she’s not creating, Jelaiza is a devoted mum to her daughter and a passionate advocate for work-life balance - values that fit right in at First Step.

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